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FAQ

FAQ for flag printing manufacturers or sign distributors or display wholesaler which need hardware without graphic printing

Q1: What products do you offer?

A: As #1 advertising flagpoles manufacturer in China since 2005, We provide a wide range of advertising flagpoles hardware and portable display stand , such as Feather flags, Beachflags, Pop-up banners, Backpack flags, wall mounted flagpoles, Windsocks, Pavement signs, flag stand bases etc. Customization is welcome.

Q2: Do you have a digital brochure I can download?

A: Yes, Pls send your request through our web site www.wzrods.com or contact us directly via email info@wzrods.com.

Q3: Where do you deliver?

A: We can ship to over 220 countries and regions worldwide via sea/air freight or air express delivery (DHL/FEDEX/UPS).

Q4: Where do you have distributors?

A:We have distributors in USA, Canada, Mexico, Australia, New Zealand, England, Portugal, Spain, Germany, France, Poland, Hungary, Slovak, Sweden, Canada, Italy, Korea, South Africa and etc. There are Warehouses in the US and Portugal.

Q5: Do I have to order from your distributors or from you directly?

A: We work with most of top flag manufacturers, sign distributors or display wholesalers from over 80 countries or territories of the world, and will give suggestion on how to order based on your location & quantity.

Q6: What is the minimum order quantity (MOQ)?

A: For most of standard products, No minimum order quantity. But the price is based on quantity. The more quantity, the more favorable the price.

Q7: What's the sample cost and production time?

A: We’d like to supply free samples with freight collect for flag printing company & sign display wholesaler.

For standard size, standard packing, the samples can be shipped within 3 days after confirmed.

Q8: How do I order?

A: You can either send inquiry through our website or contact us directly via email info@wzrods.com or call phone +86-631-572290/5782937).

Q9: What payment terms do you mostly accept?

A: Usually T/T 30% and balance upon copy of B/L, small value by Western Union or Paypal.

Q10: How can I order from your overseas warehouse?

A: Pls contact us to check the Item& Q’ty available first, then we will draft an invoice to you and instruct our overseas warehouse to pack the order for pickup within 2-3days after payment received

Q11: When it is FOB quote, in what ports can you send goods?

A: As the nearest international port, Qingdao port is more convenient for us. If you want to consolidate the cargo with other suppliers in Shanghai or Ningbo, we would like to assist.

Q12:What is the lead Time?

A: This is all dependent on the products you have ordered and the quantities. For our standard products, roughly it takes about 3-5 working days to produce 100-200pcs and 7-10 business days for 300-500pcs, 15-20 days for 1000-2000pcs. Our sales will confirm the dispatch date with offer.

Q13:How long is your warranty?

A: We offer 3 years warranty on our banner pole which normally last anywhere between 3 to 10 years.

Q14: Are the flag poles interchangeable between different banners?

A: Most of our flag poles are designed to support one single sized banner. Some models like SF banner, 4in1 flag system, Giant pole system, one pole can support 2-4 kinds of flag shapes, our combo pole can support different flag shape & different size. Pls contact us for more details.

Q15:What is the difference between your flag base options?

A:Our base options are designed for different using conditions, so you can choose as per your actual using place and preference. such as bases for indoor or outdoor, on wall or window, base for the car Tyre, etc. The most popular flag base option is the ground spike for soft ground use and cross base for hard ground use.

Q16: Can I purchase flagpole or flag stand base hardware separately?

A: Yes. You can order separately but need to check and make sure what we will made can match what you have. We also accept customization in different sizes.

Q17: Are your products easy to install and remove?

A: Our products can be installed in a minutes with no more than 2 people required for larger products. The instructions of installation and removal or videos are available for assistance.