FAQ

A: Pls contact us to check the Item& Q’ty available first, then we will draft an invoice to you and instruct our overseas warehouse to pack the order for pickup within 2-3days after payment received

A: Yes, Pls send your request through our web site www.wzrods.com or contact us directly via email info@wzrods.com.

A: As the nearest international port, Qingdao port is more convenient for us. If you want to consolidate the cargo with other suppliers in Shanghai or Ningbo, we would like to assist.

A: We can ship to over 220 countries and regions worldwide via sea/air freight or air express delivery (DHL/FEDEX/UPS).

A: This is all dependent on the products you have ordered and the quantities. For our standard products, roughly it takes about 3-5 working days to produce 100-200pcs and 7-10 business days for 300-500pcs, 15-20 days for 1000-2000pcs. Our sales will confirm the dispatch date with offer.

A:We have distributors in USA, Canada, Mexico, Australia, New Zealand, England, Portugal, Spain, Germany, France, Poland, Hungary, Slovak, Sweden, Canada, Italy, Korea, South Africa and etc. There are Warehouses in the US and Portugal.

A: We offer 3 years warranty on our banner pole which normally last anywhere between 3 to 10 years.

A: We work with most of top flag manufacturers, sign distributors or display wholesalers from over 80 countries or territories of the world, and will give suggestion on how to order based on your location & quantity.

A: Most of our flag poles are designed to support one single sized banner. Some models like SF banner, 4in1 flag system, Giant pole system, one pole can support 2-4 kinds of flag shapes, our combo pole can support different flag shape & different size. Pls contact us for more details.

A: For most of standard products, No minimum order quantity. But the price is based on quantity. The more quantity, the more favorable the price.

A:Our base options are designed for different using conditions, so you can choose as per your actual using place and preference. such as bases for indoor or outdoor, on wall or window, base for the car Tyre, etc. The most popular flag base option is the ground spike for soft ground use and cross base for hard ground use.

A: We’d like to supply free samples with freight collect for flag printing company & sign display wholesaler.
For standard size, standard packing, the samples can be shipped within 3 days after confirmed.

A: Yes. You can order separately but need to check and make sure what we will made can match what you have. We also accept customization in different sizes.

A: You can either send inquiry through our website or contact us directly via email info@wzrods.com or call phone +86-631-572290/5782937).

A: Our products can be installed in a minutes with no more than 2 people required for larger products. The instructions of installation and removal or videos are available for assistance.

A: Usually T/T 30% and balance upon copy of B/L, small value by Western Union or Paypal.

A: Yes, but we focus on total costs. With lower duties and fewer returns, the total cost is often lower. Our quality ensures durability and reliability—features your clients prefer.

A: That depends on your target segment. Professional brands prioritize reliability, while budget markets focus on price. Which segment do you want to dominate?

A: That's a unique advantage! Fewer distributors sell composites, giving you a positioning edge. Be the first in your market to offer this innovative solution.